Last Updated: January 6, 2025
Your privacy is important to us. This Privacy Policy explains how [Company Name] ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use the MelodyEd app (the "App"). Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information:
When you register, we may collect your name, email address, and other contact information.
1.2 Usage Data:
We automatically collect information about your device, including IP address, device type, operating system, and usage details (e.g., time spent on the app,
features accessed).
1.3 Location Data:
With your consent, we may collect location data to enhance certain features. You can disable location services in your device settings.
1.4 Child Information:
We adhere to COPPA (Children’s Online Privacy Protection Act). We collect limited personal information from children under 13 only with verifiable parental consent. For details, see Section 8 below.
1.5 Cookies and Tracking Technologies:
The App uses cookies and similar technologies to enhance user experience and analyze app usage. You can manage your cookie preferences through your device
settings.
2. How We Use Your Information
We use the information we collect for purposes including:
- To operate, improve, and personalize the App.
- To communicate with you, such as sending updates or responding to inquiries.
- To enhance user experience through analytics and troubleshooting.
- To comply with legal obligations.
- To provide a safe and engaging environment for children’s learning and creativity.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in limited circumstances:
- Service Providers: Trusted third parties that assist us in operating the App (e.g., hosting, analytics, payment processing).
- Legal Compliance: If required by law or to protect rights, safety, and
security.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Security
We implement robust technical and organizational measures to protect your data,
including:
- Encryption of data in transit and at rest.
- Regular security audits and vulnerability assessments.
- Access controls to limit data access to authorized personnel only.
However, no system is completely secure. By using the App, you acknowledge that
you do so at your own risk.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete personal data unless retention is legally required.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You can request access to or correction of your information.
- Opt-Out: You can opt out of certain data collection by adjusting your device settings or contacting us.
- Deletion: You may request deletion of your data, subject to legal
obligations.
- Data Portability: Where applicable, request a copy of your data in a
structured, machine-readable format.
- Consent Withdrawal:** For data collected with consent, you may withdraw your consent at any time.
7. Third-Party Links
The App may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Protecting children’s privacy is paramount. For users under 13:
- We collect minimal data necessary to provide the App’s features.
- Parents can review, delete, or control their child’s information by
contacting us at [email protected]
- We use age-appropriate language and visuals to make privacy information accessible to children.
9. International Users
If you access the App outside your country, your data may be transferred to and processed in countries with different privacy laws. By using the App, you consent to such transfers.
10. Incident Response Policy
In the event of a data breach:
- Affected users will be notified within 72 hours where required by law.
- Steps will be taken to mitigate risks and prevent future breaches.
- Contact details for reporting suspected breaches will be provided.
11. Advertising and Marketing Policies
The App does not include targeted advertising.Promotional communications are sent only to users who have opted in. You may unsubscribe from these
communications at any time.
12. Accessibility Standards
We strive to make this Privacy Policy understandable to children, parents, and non-technical users. Simplified versions and visual aids are available upon request.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. Your continued use of the App constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Live Your Song
3039 N. Post Rd
Indianapolis,
IN, 46226
(313) 360-4647
By using the MelodyEd app, you agree to the terms of this Privacy Policy. Thank you for trusting us to inspire creativity, confidence, and learning in your child.